Caregiver Team Lead – Omaha

Are you a leader and a doer? Do you have a heart for caring, and a love for helping others to thrive? This might be the opportunity you’re looking for, as Sunlight Caregiver Team Leads serve both our clients and our Caregivers!

Sunlight clients are wonderful people who want to remain in their homes, but due to disabilities or the effects of aging, may not be able to do so safely on their own. We at Sunlight come alongside these individuals, assisting them with their daily activities. As a Team Lead, you can expect to average about 25 hours per week providing care services to clients.

Caregiver Team Leads also directly support Caregivers, helping ensure their success. This role is pivotal for maintaining enthusiasm throughout the ongoing training process for both new and established Caregivers. In creating positive Caregiver experiences, you are empowering and encouraging them along their journey through educational and hands-on training, positive communication and support.

Expect to spend approximately 10 hours per week in our office, working with Caregivers, clients, and our administrative staff. The other 5 hours per week is flexible, to be used for training, covering open shifts, etc.

As a Sunlight Team Lead, every day you’ll be making a positive difference in people’s lives. You’ll also be joining a team that appreciates you, not just the work you’ll be doing. This position offers competitive pay, training, opportunities for advancement, and benefits including:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Job Description

Salary: from $16.50 an hour

Job Type: Full-time

Shift and Schedule:

• Monday to Friday
• Weekends as needed
• Holidays as needed
• 8-hour shift
• Day shift
• On-call

Work Setting: Onsite

Caregiver Team Lead Responsibilities

• Ensure all Caregivers have hands-on training with clients.
• Working closely with the Trainer to identify gaps in training for Caregivers.
• Cover hours/duties of the Training Manager during times of need and filling in as a scheduled Caregiver in the event of call outs.
• Participate in all team meetings and monthly Caregiver meetings.
• Working closely with the Recruiter to identify staffing needs.
• Have full understanding of the Caregiver scheduling and the importance of the responsibility of the on-call phone rotation.
• Responsible for answering the on-call phone, 24/7, for 1 week/month, and handling any resulting situation. This may include calling other caregivers to cover an open shift, or the Caregiver Team Lead covering that open shift.
• There are no typical hours of work for this position. Training is on an as-needed basis and when Caregiver shifts are scheduled.
• Responsible for independently learning all aspects of new company procedures and training as approved and directed by the executive team.

Skills and Qualifications Requirement

• Minimum 2 years of caregiving experience (required.)
• Minimum of 1 year of leadership experience (preferred.)
• High school diploma or GED.
• CNA (preferred)
• Familiarity with medical terminology.
• Excellent communication skills and ability to provide a high level of customer service in a fast-paced environment.
• High degree of professionalism, attention to detail and effectiveness.
• Trouble-shooting, prioritizing and organizing skills essential.
• Experience with private residence in-home care preferred.

Lifting Requirements:

• Ability to perform the following tasks if necessary: Ability to participate in physical activity. Ability to work for extended periods of time while standing and being involved in physical activity. Heavy lifting and transfers. Ability to do extensive bending, lifting and standing on a regular basis.

Willingness to Travel:

• 25%

COVID-19 Considerations:

• Some clients require caregivers who are vaccinated and wear a mask

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.